Magically Support
COMMON SUPPORT QUESTIONS
Security
MAGICALLY APPS WILL NEVER ASK YOU FOR YOUR CREDENTIALS
To create an account on any Magically App, simply click on the “Sign Up” button on the login screen of the mobile app. Fill in your email address and desired password and press “Sign Up”. You can also log in through your Google Account, reducing the time it takes to enter the app
If you forgot your password, don’t worry! On the login page, click on the “Need Help” link. Enter the email address associated with your Tarotly account, and we will send you an email with instructions on how to reset your password.
Magically Apps takes the privacy and security of your personal information seriously. We employ industry-standard security measures to protect your data and ensure confidentiality on our database and we try to keep most of the data like memories on your device. Our privacy policy outlines the information we collect, how we use it, and the steps we take to safeguard your data. Rest assured that we handle your personal information with utmost care and adhere to data protection regulations.
Magically Apps wants you to always have control over your own data. You can easily delete you Data at any point you want by yourself by deleting your account. Account Deletion can be found on your profile, it is the button featuring a Bin.
Updates
We curently support android versions 5.0 and over and soon ios 11.0 and over
Magically Apps Always uses the official Mobile Stores to deliver updates. Your App version can be seen in your Settings ( Under Profile ) and the latest Available can be seen through here
Magically Apps strives to provide up-to-date and accurate tarot card meanings and interpretations. We regularly review and update our content to reflect evolving perspectives and interpretations within the tarot community. However, the frequency of updates may vary depending on the availability of new insights or significant changes in understanding. You can expect approximately one major update every month
Magically Apps is continuously evolving to enhance the user experience and expand its offerings. We are actively working on new features, updates, and improvements based on user feedback and industry trends. Stay tuned on our social media for announcements on our website or app regarding upcoming features, as we are committed to providing an enriching magic experience.
Suggestions and Bugs
We value user feedback and suggestions to improve our platform. We appreciate your input in making our apps better for our community.You can submit a Suggestion on Canny through here and vote on existing ones or if you prefer you can provide feedback or suggestions through our “Contact Us” page. We highly encourage you to share your thoughts, ideas, and experiences with us regardless of if its positive or negative.
We always try to implement the Suggestions that most people want, for this reason the most upvoted suggestions in Canny are started first.
You can direcly message us through our Contact Us and we will do our best to see your issue resolved either on this or if impossible on the next app version
You can always reach us through our email: magicandmysteryinc@gmail.com. Always make sure that this is the correct addres.
Payments
We support payments that your selected Mobile App Store supports. This means that if you are on the App Store, you will be able to use Apple Pay and Apple Gift Card and similar to Android
Subscriptions can only be cancelled for sure inside your Mobile App Store. Careful, even if you delete our app and your account, if you let the Subscription without cancelling, it will continue to charge you
Settings
You can change any of the App Settings through our custom page found under Profile and specifically on the Button with the Cog Icon. There you can toggle any option you want
Region and Language Settings will usually automatically adjust on the first open of the app. In case of failure of that or if you just want to change the language of the app you can do through the App Settings page we talked above
You can always customize your notifications through the App Settings we mentioned above.
App Features
Inspired by the Phoenix, the famous flaming bird that is reborn by its ashes, the feature ascension was created where the user can choose to reset his Card Collection for a huge amount of xp and a Perk Point
Inspired by pentacles, Tarotly’s Currency is called Magic Coins or Magic Pentacles. It’s the purple star coin visible in many screens throughout the app.
Inspired by other similar apps we have developed a leveling system so while you continue to use our app you will continue to unlock more Cosmetics ( Stuff like Titles, Badges, etc..) to show of your Mastery of Tarot
Inspired by other apps that are associated with learning we developed a system that rewards the user for the more consecutive days he continues to perform certain actions, giving him a reason to continue improving. There are 2 kinds of Streaks in the app currently, the first is called daily gift streak, which depending on the amount of consecutive days of logging in, gives you a daily reward ( A choice Between XP, Magic Pentacles and Chests ) and the second, the learning streak which depending on the days of consecutive completing daily tarot practice increase the rewards you earn through practicing
Inspired by other apps that have lootbox systems, we created Chests, a way to earn tarot cards beside daily card drawing. There are currently three magical chests that when opened will give the user the amount of cards that the display next to them.
Ascending is currently possible only for those that have more than 80% of the total cards of the game ( Meaning that at the time of writing, we have around 4 decks with 78 cards each, you will need to own 4*78 * 0.8 ( 80% ) which is around 250 Cards. A Button will become available on your profile when the time comes
You can earn experience points by earning cards through daily drawing or chests. You can also earn small amount of xp by playing some of our mini games with a main point to give you coins to unlock content like Jigsaw Puzzles, Match Two Game and of course our Tarot Quiz
You can earn magic pentacles by playing some of our mini games with a main point to give you coins to unlock content like Jigsaw Puzzles, Match Two Game and of course our Tarot Quiz. You can always also watch ads to double the magic pentacles you receive on most games or watch an ad to receive a small amount of magic pentacles
You can increase your daily streak by collecting your daily gift and your daily learning streak by completing your daily quiz
Most things unlockable inside the app, can be unlocked through magic pentacles, chests, tarot spreads, cosmetics, etc
General
We try to keep all of our apps useful both for beginners and advanced learners. We provide a variety of resources that cater to different skill levels and interests. Whether you’re new to the art of magic or seeking to deepen your understanding, we believe you’ll find some content tailored to your needs.
Currently, Magically Apps does not offer a progress tracking feature within the respective app learning section. However, you can bookmark or save your favorite cards for future reference and save your tarot readings as memories for your journal. We are continually working to enhance the user experience, and we plan to create some form of progress tracking with data stored locally on your device in the near future.
All Magically Apps are primarily operated as an online platform, requiring an internet connection to access their features and content. However, we are working on bringing some portions of the app available offline, such as tarot theory and saved readings.
Still need help?
Contact us through our contact form here.